Closing the AI Divide

Four years into the GenAI era, the story remains the same: AI offers massive potential, but is exceedingly difficult to operationalize. A recent benchmark report from MIT confirms this reality, revealing a growing divide between enterprises experimenting with GenAI and those scaling it into measurable outcomes. MIT found that 95% of organizations report no significant return from GenAI, while the remaining 5% are extracting millions of dollars in value.1

Companies making the fastest progress with GenAI share several distinct characteristics: they scale efficiently, invest deliberately, and build robust external partnerships to streamline implementation. The key is their ability to tailor solutions to specific business processes and outcomes, ensuring every AI deployment is directly linked to ROI—not just innovation for its own sake.

Smarter IT serves as a critical ally for organizations, providing the insights and expertise to deploy GenAI with purpose and precision. By partnering with our advisors we make impactful recommendations. 

1. “The GenAI Divide: State of AI in Business 2025.” MIT NANDA, July 2025 <https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf>