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Four years into the GenAI era, the story remains the same: AI offers massive potential, but is exceedingly difficult to operationalize. A recent benchmark report from MIT confirms this reality, revealing a growing divide between enterprises experimenting with GenAI and those scaling it into measurable outcomes. MIT found that 95% of organizations report no significant return from GenAI, while the remaining 5% are extracting millions of dollars in value . 1 Companies making t
For years, the telecom industry has been encouraging businesses to proactively replace plain old telephone service (POTS) lines. Now, POTS lines are officially being decommissioned - meaning organizations must act now or risk losing service. Originally built for the era of rotary dials and busy signals, POTS has been the workhorse of voice communication for over a century. Now times have changed. Analog maintenance costs are currently through the roof. Many providers have sto
Artificial Intelligence (AI) is no longer a futuristic concept—it’s transforming industries today. From customer service chatbots to predictive analytics, businesses are leveraging AI to enhance efficiency, reduce costs, and improve decision-making. AI-driven automation is allowing companies to streamline repetitive tasks, freeing up human resources for more strategic initiatives. One of the biggest advantages of AI is its ability to analyze vast amounts of data and provide i
